Cookie Policy

This Cookie Policy explains how Homeax (“Homeax”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit or use our website homeax.shop.

This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

Cookies help websites remember information about your visit, such as your preferences, shopping cart contents, login status, and other settings. They can also help website owners understand how visitors use their website, improve performance, measure advertising effectiveness, and provide more relevant content.

Cookies do not normally give us direct access to your computer or device. The information collected depends on the type of cookie and the services used on our website.

How We Use Cookies

Homeax may use cookies and similar technologies to:

• Keep our website secure and functioning correctly.

• Remember your shopping cart and checkout information.

• Remember your preferences, such as language, currency, or privacy choices.

• Allow you to log in to and use customer account features.

• Understand how visitors interact with our website.

• Monitor website performance and improve the shopping experience.

• Measure the effectiveness of advertising campaigns.

• Show more relevant advertising on third-party platforms.

• Prevent fraud, abuse, and unauthorized activity.

Types of Cookies We Use

Strictly Necessary / Essential Cookies

These cookies are required for the basic operation, security, and functionality of the Homeax website.

They may be used for functions such as:

• Shopping cart management.

• Checkout and payment processes.

• Customer login and account functionality.

• Security and fraud prevention.

• Session management.

• Remembering your privacy and cookie preferences.

Because these cookies are necessary for the website to operate, they generally cannot be disabled through our cookie preference tools.

You may be able to block them through your browser, but doing so may cause parts of the website, including the shopping cart or checkout, to stop working properly.

Analytics and Performance Cookies

These cookies help us understand how visitors use Homeax.

They may collect information such as:

• Pages visited.

• Time spent on pages.

• Traffic sources.

• Browser and device information.

• Website interactions.

• Shopping and checkout activity.

• Errors or performance problems.

We use this information to understand website performance, identify areas for improvement, and provide a better shopping experience.

Where required by applicable law, analytics cookies are only activated after you provide your consent.

Functionality Cookies

Functionality cookies allow our website to remember choices you make and provide enhanced or personalised features.

These may include remembering:

• Your preferred currency.

• Language or regional settings.

• Customer account preferences.

• Recently viewed products.

• Other website preferences.

If you disable these cookies, some personalised features of the website may not work as intended.

Advertising and Targeting Cookies

We may use advertising and targeting technologies to understand the effectiveness of our marketing campaigns and to show advertisements that may be more relevant to you.

These technologies may be provided by advertising platforms and other third-party partners.

Depending on the services currently enabled on Homeax, these may include platforms such as:

• Meta / Facebook and Instagram.

• TikTok.

• Google advertising and analytics services.

• Other advertising, analytics, or marketing partners used by Homeax.

These technologies may collect or receive information about your browser, device, website visits, product views, shopping activity, and interactions with advertisements.

This information may be used to:

• Measure advertising campaign performance.

• Attribute purchases or other actions to advertising campaigns.

• Build advertising audiences.

• Limit how often you see an advertisement.

• Provide personalised or more relevant advertising on third-party websites and platforms.

Where required by law, non-essential advertising cookies will not be activated until you provide your consent.

First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by Homeax or by services operating as part of our website.

They are commonly used for essential website functions such as shopping carts, checkout, security, customer accounts, preferences, and website sessions.

Third-Party Cookies

Some cookies or similar technologies may be placed by third-party service providers whose services are integrated into our website.

These providers may include ecommerce infrastructure providers, payment processors, analytics services, advertising platforms, social media platforms, fraud-prevention services, and other technology providers.

Third parties process information according to their own privacy and cookie policies.

Cookies Used by Our Ecommerce Platform

Homeax is operated using ecommerce technology that may place cookies required to provide functions such as:

• Secure browsing.

• Shopping cart functionality.

• Checkout.

• Customer sessions.

• Payment processing.

• Store preferences.

• Fraud prevention.

• Website analytics.

Some of these cookies are strictly necessary for us to provide the services requested by you.

The exact cookies used may change as our ecommerce platform, applications, and website functionality are updated.

Google Services

We may use Google services for purposes such as analytics, advertising measurement, website functionality, or marketing.

When Google services are used, Google may receive information from your browser or device, including information about your interaction with our website.

You can learn more about how Google uses information from websites and apps that use its services by reviewing Google's privacy and technology policies.

Meta Technologies

Homeax may use technologies provided by Meta, including tools associated with Facebook and Instagram.

These technologies may help us:

• Measure advertising performance.

• Understand actions taken after viewing or clicking advertisements.

• Create advertising audiences.

• Deliver more relevant advertising.

Where required by applicable law, these technologies are only activated after appropriate consent has been obtained.

TikTok Technologies

Homeax may use TikTok advertising and measurement technologies.

These technologies may help us understand how visitors interact with our website after seeing or interacting with TikTok advertising and may be used for:

• Campaign measurement.

• Conversion tracking.

• Advertising optimisation.

• Audience creation.

• Personalised advertising.

Where legally required, these technologies are only activated after you provide consent.

How Long Are Cookies Stored?

Cookies may be either:

Session cookies – deleted when you close your browser.

Persistent cookies – remain on your device for a specified period or until you delete them.

The storage duration depends on the purpose of the cookie and the service that provides it.

Some cookies may last only for the duration of your visit, while others may remain for several months or longer.

Managing Your Cookie Preferences

Where available, you can manage your cookie preferences through the cookie consent or privacy settings displayed on the Homeax website.

You may be able to:

• Accept all cookies.

• Reject non-essential cookies.

• Choose which categories of cookies you allow.

• Change your preferences later.

Strictly necessary cookies cannot generally be disabled because they are required for core website functionality.

You can withdraw or change your consent at any time using the cookie settings available on our website.

Managing Cookies Through Your Browser

Most internet browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

• Block all cookies.

• Block third-party cookies.

• Delete existing cookies.

• Receive a warning before cookies are stored.

• Allow cookies only from selected websites.

Please note that blocking or deleting cookies may affect your experience on Homeax.

For example, you may need to:

• Sign in again.

• Re-enter certain preferences.

• Add products back to your cart.

• Reconfigure website settings.

Some parts of the website may not function correctly if essential cookies are blocked.

Do Not Track and Similar Privacy Signals

Some browsers and devices provide privacy preference signals or “Do Not Track” settings.

The way websites and third parties respond to these signals may vary depending on applicable law, browser technology, and the services used on our website.

Where legally required and technically supported, we will process recognised privacy preference signals in accordance with applicable data protection requirements.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to the cookies or technologies we use.

• Changes to our website or ecommerce services.

• Changes to legal or regulatory requirements.

• Changes to our advertising, analytics, or technology providers.

When we make material changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Cookie Policy periodically.